What comes with the product?
The product includes a device only with basic software.
Does it include a stand kit?
You can purchase a long or short stand as an option.
Where should I contact for product repair?
You may contact the seller or distributors.
Is there a specific tool required to use the product?
No, the product is ready-to-use and no specific tools are required.
Which global standard/certification has this product acquired?
KC, TELEC, FCC, CE
Is this a portable device with a chargeable battery?
No, this product requires an A/C adapter when in use.
Can the product be used outdoors?
We do not recommend outdoor use due to weather conditions that may affect the performance.
What OS & interface ports does this product support?
The product is based on Android OS, and it supports LAN, USB, and relay ports.
What kind of wireless connection does this product support?
Bluetooth & Wi-Fi.